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Mitel Premise Solutions

Mitel...A Global Leader

Mitel® is a global leader in business communications that easily connect employees, partners and customers – anywhere, anytime and over any device – for the smallest business to the largest enterprise. With more than US $1 billion in annual revenue, 60 million customers worldwide, Mitel is a clear market leader in global business communication.

Professional Communication Solutions is a Mitel Certified Business Partner.

Mitel has made the decision to initiate the end of life process for the MiVoice Office 250. The Mitel MiVoice Office 250 system has been a popular small/medium sized business phone system in the industry for the past 17 years.

Does your business use this phone system hardware?

If so, please keep reading to understand what this announcement means for you.

What’s Next?

PCS understands how important your phone system is for business continuity. And although Mitel support won’t end for some time, we still recommend you start considering your next steps. Our trusted voice professionals can help you find a new solution to suit your business needs, so your processes continue uninterrupted.

PCS now specializes in cloud-based voice solutions so you’ll find your next voice solution will have the latest capabilities and enhanced software interfaces to take your business to the next level!

Get in touch with PCS to explore your next voice solution for your business!

Contact PCS Sales, to get more information! 262-790-1800, pcs@profcom.com

Can we keep using our Mitel MiVoice Office 250 Phone system after June 30, 2026?

Yes, your Mitel MiVoice Office 250 phone system will continue to function after this date however it is important to understand that Mitel will no longer provide technical support after the June 30, 2026 date. There are also no guarantees that PCS will continue to employ certified technicians beyond this date.

PCS will no longer have the ability to correct phone system software issues or, if certain hardware items fail, PCS technical staff may not be able to restore the system to working status. It is because of these possibilities we recommend our customers work with PCS to start the planning now to avoid any business interruption

 

Important Dates

 

Product
line 

End
of New System Sales 

End
of Add-on Sales 

End
of Software Design 

End
of Technical Support 

End
of Life 

 

January 31,
2022 

June 30,
2022 

June 30,
2023 

June 30, 2026 

MiVoice Office 250 

HX Controller and all marketing kits which include the HX
Controller 

  • 85×8
    Digital Phones 
  • System
    cards, expansion cards/bays 
  • Software
    licenses 
  • CT
    Gateway 

 

 

 

 

 

Product line 

End of Sales (Application
Suite)

End of Software Design 

End of Technical
Support 

End of Life 

 

January 31, 2023

January 31, 2024

June 30, 2027

Application Suite / Phone
Manager

  • MiVoice Office Applications Suite and all components
    (e.g. Phone Manager, Call Reporter.)

 

 

Find out more about how PCS can help you.

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